Privacy Policy

Effective Date: February 22, 2026

Last Updated: February 22, 2026

Operated by: Akostik Clothing | Fort Collins, CO 80521, United States

Privacy Contact: customer@akostikclothing.com

1. Introduction

This Privacy Policy explains how Akostik Clothing (“we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you visit our website at www.akostikclothing.com, place an order, create an account, or otherwise interact with our services.

Akostik Clothing is an online-only formal and casual clothing retailer headquartered in Fort Collins, Colorado, United States. We operate exclusively through our website and ship to selected countries worldwide.

By using our website, you agree to the collection and use of your personal information as described in this policy. If you do not agree, please discontinue use of the website.

This policy is designed to comply with applicable privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information in three ways: information you provide directly, information collected automatically, and information received from third parties.

2.1 Information You Provide Directly

Full name, email address, billing and shipping address, and phone number when placing an order or creating an account
Payment information processed securely through Stripe or PayPal — we do not store full card details on our servers
Messages and enquiries submitted via our contact form
Email address when subscribing to our newsletter via Mailchimp
Login credentials (username and password) when creating a customer account

2.2 Information Collected Automatically

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, and clickstream data via Google Analytics
Browsing and purchase behaviour used to serve relevant advertising via Meta (Facebook) Pixel
Cookie identifiers — see Section 7 for full details
Referring URLs and search terms used to find our website

2.3 Information From Third Parties

Transaction data from Stripe and PayPal to confirm successful payments
Advertising interaction data from Meta Ads Manager
Email engagement data (opens, clicks) from Mailchimp

3. How We Use Your Information

We use personal information only for clearly defined purposes. We do not sell your personal data to any third party for commercial gain.

3.1 Order Fulfilment

Processing and confirming your purchase
Arranging shipping and delivery to your address
Sending order confirmation and shipping update emails
Handling returns, exchanges, and complaints

3.2 Account Management

Creating and maintaining your customer account
Enabling access to order history, saved addresses, and wishlists
Communicating important account-related updates

3.3 Marketing and Communications

Sending promotional emails and exclusive offers to subscribers (opt-in only)
Serving personalised advertisements on Meta platforms based on your browsing and purchase history
Analysing website traffic and user behaviour to improve our site via Google Analytics

3.4 Legal and Security

Complying with applicable laws, regulations, and court orders
Detecting and preventing fraud, chargebacks, and unauthorised account access
Enforcing our Terms and Conditions

4. Legal Basis for Processing (GDPR)

For users in the European Union and United Kingdom, we process your personal data under the following legal bases:

Contract Performance — processing is necessary to fulfil your purchase order
Legitimate Interests — fraud prevention, site security, and improving our services
Consent — marketing emails and non-essential cookies (you may withdraw consent at any time)
Legal Obligation — complying with financial, tax, and consumer protection laws

You have the right to object to processing based on legitimate interests. To exercise this right, contact us at customer@akostikclothing.com.

5. Sharing Your Information

We share personal information only with trusted third-party service providers that are essential to operating our business. We do not sell, rent, or trade your personal data.

5.1 Payment Processors

Stripe and PayPal process payment transactions on our behalf. Both are PCI-DSS compliant. Their respective privacy policies govern how they handle your payment data.

5.2 Shipping and Fulfilment

We share your name and shipping address with our logistics and courier partners solely for the purpose of delivering your order.

5.3 Analytics and Advertising

Google Analytics receives anonymised website traffic data to help us understand user behaviour. Meta (Facebook) Pixel receives purchase and browsing events to measure ad performance and enable retargeting campaigns. You may opt out of this tracking via your browser cookie settings or the relevant platform’s ad preferences.

5.4 Email Marketing

Mailchimp stores and manages our subscriber email list. Subscriber data is used solely to send Akostik Clothing communications. Mailchimp does not share your data with other senders.

5.5 Legal Disclosures

We may disclose personal information if required by law, legal process, or to protect the rights, property, or safety of Akostik Clothing, our customers, or others.

6. International Data Transfers

Akostik Clothing operates from the United States and ships to customers in selected countries worldwide. If you are located outside the United States, including in the EU, UK, or Canada, your personal data will be transferred to and processed in the United States.

We ensure that such transfers are carried out in compliance with applicable law, including through the use of Standard Contractual Clauses (SCCs) where required by GDPR, and equivalent safeguards under PIPEDA for Canadian residents.

By using our website and placing an order, you acknowledge that your data may be processed in a country with different data protection standards than your own.

7. Cookie Policy

Cookies are small text files placed on your device when you visit our website. We use the following categories of cookies:

7.1 Essential Cookies

Required for the website to function. These include session cookies, shopping cart persistence, and login authentication. These cannot be disabled without significantly impairing your experience.

7.2 Analytics Cookies

Google Analytics places cookies to collect data on pages visited, time on site, and traffic sources. This data is aggregated and used to improve website performance. IP addresses are anonymised where possible.

7.3 Marketing and Retargeting Cookies

The Meta Pixel places cookies to track purchases and site interactions. This enables us to measure the effectiveness of our Facebook and Instagram advertising and serve relevant product ads to users who have previously visited our site.

7.4 Social Media Cookies

If you interact with social sharing buttons or embedded content on our site, third-party social media platforms (including Meta) may place cookies on your device. These are governed by the respective platform’s privacy policy.

7.5 Managing Cookies

You can control or disable cookies at any time through your browser settings. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and Meta ad tracking at facebook.com/settings/ads. Note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Order and transaction records are retained for a minimum of 7 years to comply with financial and tax regulations
Customer account data is retained for as long as the account remains active, or up to 3 years following your last login
Marketing contact data (email lists) is retained until you unsubscribe or request deletion
Website analytics data is retained in anonymised or aggregated form and may be kept indefinitely
Contact form messages are retained for up to 2 years for reference and dispute resolution purposes

When data is no longer required, we securely delete or anonymise it.

9. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal data. We will respond to all verified requests within the timeframe required by applicable law.

9.1 Rights Under GDPR (EU/UK Users)

Right to Access — request a copy of the personal data we hold about you
Right to Rectification — request correction of inaccurate or incomplete data
Right to Erasure — request deletion of your personal data (‘right to be forgotten’)
Right to Restriction — request that we limit how we process your data
Right to Data Portability — receive your data in a structured, machine-readable format
Right to Object — object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent — withdraw consent for marketing or non-essential cookies at any time
Right to Lodge a Complaint — with your local data protection authority

9.2 Rights Under CCPA (California Residents)

Right to Know — request disclosure of the categories and specific pieces of personal information collected
Right to Delete — request deletion of personal information, subject to certain exceptions
Right to Opt-Out of Sale — we do not sell personal information; this right is honoured by default
Right to Non-Discrimination — exercising your rights will not affect the quality or price of our services

9.3 Rights Under PIPEDA (Canadian Residents)

Right to Access — request access to personal information we hold about you
Right to Correction — request correction of inaccurate personal information
Right to Withdrawal of Consent — withdraw consent for non-essential data processing
Right to Complain — to the Office of the Privacy Commissioner of Canada

9.4 How to Exercise Your Rights

Submit your request by email to customer@akostikclothing.com or via the contact form at www.akostikclothing.com/contact. Please include your full name, email address, and a description of your request. We may ask you to verify your identity before processing the request. We aim to respond within 30 days.

10. Children's Privacy

Akostik Clothing offers a Children’s Suit category. However, our website and services are not directed to children under the age of 13 (or 16 where applicable under GDPR). We do not knowingly collect personal information directly from children.

If a parent or guardian believes their child has submitted personal information to us without consent, please contact us immediately at customer@akostikclothing.com and we will promptly delete the information from our records.

When purchasing children’s products, all personal data collected (name, address, payment information) belongs to the parent or guardian completing the transaction. This data is handled in accordance with all other provisions of this policy.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction.

All data transmitted between your browser and our website is encrypted using SSL/TLS
Payment data is processed exclusively through PCI-DSS compliant processors (Stripe and PayPal) — full card details are never stored on our servers
Access to customer data within our organisation is restricted on a need-to-know basis
We regularly review our security practices and update them as necessary

No method of transmission over the internet is 100% secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and relevant authorities in accordance with applicable law.

12. Marketing Communications

We send marketing emails only to users who have opted in via our website newsletter subscription. Each marketing email includes a clear unsubscribe link.

To stop receiving marketing emails, you may:

Click the ‘Unsubscribe’ link at the bottom of any marketing email
Email us at customer@akostikclothing.com with your opt-out request

Please allow up to 10 business days for your opt-out to take effect across all systems. Note that unsubscribing from marketing emails does not affect transactional emails related to your orders.

13. Third-Party Links

Our website may contain links to third-party websites. Once you leave our website, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The most current version will always be published on our website with a revised effective date.

For material changes, we will notify existing customers by email where we hold your contact details. Your continued use of our website following notification of changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us using the details below.

Akostik Clothing

Fort Collins, CO 80521, United States

Email: customer@akostikclothing.com

Website: www.akostikclothing.com

For EU/UK residents, if you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

For Canadian residents, complaints may be directed to the Office of the Privacy Commissioner of Canada at priv.gc.ca.

For California residents, complaints may be directed to the California Attorney General’s office at oag.ca.gov/privacy.